Hosted

Workforce Solutions

Quality Management

Training Solutions

Bookstore

 

News and Events

 

READ OUR NEWSLETTER

 

READ OUR LATEST PRESS RELEASE

 

15.10.08

Call Design Announces New Green Initiative

Call Design launches our Green Call Centre Initiative. Green Consulting. With a team of industry experts behind us we can help your Call Centre realise the cost and environmental benefits of more sustainable business practices

Read More

 

 

 

 

 

 

 

About us

Call Design is a specialist Contact Centre technology and solution provider, providing Workforce Management, Call Recording, Speech Recognition and Unified IP solutions. At Call Design we pride ourselves on our ability to deliver best of breed Call Centre solutions to fit our customer's requirements. Whether it be a Hosted Solution, Managed Service or an on- premises solution Call Design offers a consultancy led approach to ensure we fit with your requirements rather than offering a pre- packaged solution that may not meet your needs.

Call Design has partnered with only the best in industry vendors who are experts in their field whether it be a WFM, IVR, Hosted, CPE or a Call Recording solution. Call Design will access the industry's best and most robust Contact Centre solutions that fit your specialist requirements.

  • Maybe you have legacy systems that require updating?
  • Are you interested in Speech Recognition?
  • Need to look at a Hosted Solution?
  • Time to get a Workforce Management Solution?

Read More About us

Business Solutions

 

The Call Center School

TCCS

The Call Center School has released their new dates for 2009

WFM 123

Melbourne 4th -5th June 2009

Sydney 11th -12th June 2009

Auckland 25th -26th June 2009