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News and Events

 

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READ OUR LATEST PRESS RELEASE

 

27.07.09

Call Design wins Prime Teleconnect

As our global business continues to grow we are very proud to announce that Prime Teleconnect has selected Call Design to impliment a muti tennanted Unified Communications solution for their business

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18.08.09

Call Design wins Multi-Million dollar Transcom Deal

As our global business continues to grow we are very proud to announce that Transcom Worldwide has selected Call Design to impliment a Hosted Workforce Management solution for their business

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About us

Call Design is a specialist Contact Centre technology and solution provider, providing Workforce Management, Call Recording, Speech Recognition and Unified IP solutions. At Call Design we pride ourselves on our ability to deliver best of breed Call Centre solutions to fit our customer's requirements. Whether it be a Hosted Solution, Managed Service or an on- premises solution Call Design offers a consultancy led approach to ensure we fit with your requirements rather than offering a pre- packaged solution that may not meet your needs.

Call Design has partnered with only the best in industry vendors who are experts in their field whether it be a WFM, IVR, Hosted, CPE or a Call Recording solution. Call Design will access the industry's best and most robust Contact Centre solutions that fit your specialist requirements.

  • Maybe you have legacy systems that require updating?
  • Are you interested in Speech Recognition?
  • Need to look at a Hosted Solution?
  • Time to get a Workforce Management Solution?

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Business Solutions

 

The Call Center School

TCCS

The Call Center School has released their new dates for 2009

WFM 123

Sydney 22-23 October

Perth 18-19 November

Wellington 30-1st December

Brisbane 10-11 December

 

Call Centre Dynamics

 

Sydney 29-30 October