Call Design - Now in the Philippines
You may have seen our local team around for the last 24 months, but now it's official - by setting up a local office in the heart of Makati City, Call Design has officially launched in the Philippines. Call Design is delivering the world's most advanced contact center technology and solutions, addressing staffing challenges and lowering costs ensuring the Philippines retains its crown as the leading location for global outsourcing.
"With staff recruitment and retention being the number one challenge facing local contact centers today and the constant pressure to reduce costs, businesses need to start thinking how to better optimize their contact centers. Call Design's suite of products and services help contact centers of all sizes optimize their workforce with Workforce Management, improve quality and efficiency with Quality Management and increase First Contact Resolution by harnessing Unified Communications in the contact center, effectively doing more with less", said Jaime Sese, Country Manager, Call Design Philippines.
Call Design will make the world's leading edge solutions available to all contact centers through MANAGED & HOSTED SERVICES
Harnessing relationships with Global Partners has allowed Call Design to expand our operations beyond Asia Pacific into 17 countries globally.
"Our ability to supply both superior service and world class solutions has enabled the globalization of our business and our customer base. Call Design is now supporting hundreds of enterprise customers with both multiple and single site locations, providing them direct access to our world class solutions and support" adds Miles Stanton Managing Director of Call Design.
What's in it for YOU?
As an opening special, Call Design Philippines is offering you the opportunity to purchase our world class hosted Workforce Management solution starting from as little as 61 U.S. Cents per agent per day*
*Offer is available until the 28th of February 2009, Terms and Conditions Apply
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