Call Design

Call Design – Leaders in Contact Centre Technology & Services

 

Call Design is a specialist Contact Centre technology and solutions provider, offering Workforce Management, Call Recording, Speech Recognition and Unified IP solutions. At Call Design we pride ourselves on our ability to deliver best-of-breed Call Centre solutions that meet our customers’ full requirements. Whether it is a Hosted Solution, a Managed Service or an on-premises solution Call Design offers a consultancy-led approach to ensure we meet your requirements rather than simply providing a pre-packaged solution that may not suit your needs.

Call Design has partnered with market-leading industry vendors who are experts in their field whether it be a WFM, IVR,  or a Call Recording solution in a CPE or Hosted environment. Call Design will access the industry's best and most robust Contact Centre systems to deliver solutions that fit your individual requirements.