Call Design hosts a number of events throughout the year.

Our major event is the Call Design Bootcamp, at this event we will expand your knowledge and take a 360 degree view of Workforce Optimisation. Over the course days you will learn all you need to know about WFO and the ins and outs of optimising your workforce in any size company.

This event is for all Contact Centre Specialists who are involved in workforce optimisation no matter which system you use. We have a large range of topics covering general workforce optimisation best practices.

You can learn more about this event at www.calldesignbootcamp.com.au