Call Design Training & Events Training Courses TCCS

The Call Center School

Training Series 

Call Design has partnered with The Call Center School to offer some of these award winning courses in the Asia Pacific region.

The Call Center School is dedicated to the professional development of individuals in the contact centre industry. Training programs are designed to fit the needs of supervisors and team leaders, managers and directors, workforce planners and quality specialists.
Students who attend these seminars are eligible to take the TCCS Mastery Exam to earn certification. Students achieving an 80% pass mark or higher on the exam will receive The Call Center School certification.