Did you know that by the end of 2017, there will be an estimated 16.6 million Australian smartphone users?
Today, nearly everyone uses a mobile device and this accessibility is what inspired the creation of Call Design’s workforce management application: ME.
Managing things like sick leave, work schedules and shift swaps becomes much easier when it can all be done through a single mobile application. Before the creation of ME, employees had to be on-site to access this critical information, meaning organising your work life could only take place during working hours.
Leveraging ME benefits both managers and staff members by allowing clearer communication, better visibility over individual schedules and streamlined leave applications.
How does ME work?
ME is a Call Design enhancement to Aspect’s Workforce
Management system. It enables staff to use an app on their phones to see their schedules, apply for leave and view their adherence regardless of where they are.
This mobile workforce management solution uses the Call Design server infrastructure to authenticate users and retrieve the necessary information from your Aspect Workforce Management database.
Administrators in Aspect Workforce Management have
complete control over which aspects of ME are visible to employees and can adjust the various functions to suit their needs. Whether this means requiring management approval to process a shift swap or blocking employees from viewing each other’s productivity statistics – the application is completely customisable.
Why should you be using ME?
For a single application, ME has a lot of impressive features, just take a look:
This feature allows your team members to view up-to-date scheduling information whenever they need to. With ME Mobile. you eliminate the hassle of employees having to call management or ring the office when they need a reminder about their shifts.
If your employees want a refresher on their leave balance, they can check it with ME Mobile app. This function also allows team members to submit leave requests remotely and can send them a notification when management has either approved or denied the appeal.
When requests for shift swaps or holiday have yet to be approved, employees can use Request Viewer to check the status of their request – allowing your team full visibility for more accurate planning.
For employees that want to keep track of their performance and look for potential areas of improvement, this feature allows users to check in on their productivity statistics as well as their track record of keeping to schedule.
Our security feature ensures that the connection between the ME app and your in-house services are secure. The application has built in SSL encryption to guarantee complete protection at all times.
If your team members want to trade shifts among themselves, they can submit requests through the ME Mobile app. Submitting single-day schedule trade requests is simple and can then be submitted for manager approval.
Leveraging these tools has a direct impact on core areas of your business. When you provide your team access to ME mobile, you will:
- Improve employee engagement by providing staff with easier access to their schedules.
- Reduce the number of staff members beginning work late or not showing up at all by removing the need to be in the office to access schedule information.
- Improve compliance and productivity by giving staff access to information at all times.
- Enable instant visibility over staff resources by providing staff with from-home leave applications.
- Provide more autonomy by allowing shift-swaps without staff needing to be in the office.
Leveraging ME has a direct impact on core areas of your business. When you provide your staff access to this app, you will:
Improve employee engagement by providing staff with easier access to their schedules and the ability to apply for leave from home.
Reduce the number of staff beginning work late or not showing up at all by removing the need to be in the office to access schedule information.
Improve compliance and productivity by giving staff access to information at all times.
Provide more autonomy by allowing shift-swaps without staff needing to be in the office.
The Call Design Advantage
ME is a completely secure application that provides your employees with the accessibility they want for more flexible schedule management.
Our mobile workforce management solution is compatible with iOS, Android and Windows Mobile devices. The application is free to download and can only be activated with the correct company information.
Our team at Call Design is here to help you on your
ME implementation journey. From installing and programming the correct application functions to teaching your staff how to use each of the features,
we can provide on-site or remote training for your management team and staff and we will cater these sessions to your individual needs.
So what are you waiting for?
Help ME, help you by reaching out to
one of our Call Design team today!