Call Design, an international workforce optimisation solutions company, has today announced a strategic partnership with Datagamz, a gamification solutions provider in the contact centre industry that provides invaluable data insights and games that enhance an employees’ ability to perform at the highest level, tapping into their motivations to…

Is there something not quite right in your contact centre, but you can't quite pin down what? Call Design's customised contact centre courses can help.

There has been an increasing need for a platform that can provide authenticated reviews for business software. Studies show consumers trust online reviews more than most product recommendations. Let's find out how Aspect WFM was named a leader on objective review site G2 Crowd.