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WFM Essentials

June 16 - June 18

Industry leaders agree that workforce management is an essential component in an efficient, productive team however WFM is still not a well understood function in the contact centre industry. This goes for retail as well. So it’s time to learn. Call Design’s three-day Workforce Management Essentials course covers the critical WFM
understand, and most importantly, put into action. It has been designed to teach best practice theory, and has no dependency on owning or purchasing a particular brand of software for success.

Details

Start:
June 16
End:
June 18

Venue

Sydney
Sydney, NSW Australia + Google Map

REGISTER YOUR INTEREST TODAY!

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