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April 2020

WFM for Team Leaders

April 30 @ 9:00 am - 4:00 pm
Brisbane Brisbane, QLD Australia + Google Map

Workforce Management is an important function in contact centres but one that is often misunderstood by people outside the WFM…

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May 2020

WFM Essentials

May 19 - May 21
Sydney Sydney, NSW Australia + Google Map

Industry leaders agree that workforce management is an essential component in an efficient, productive team however WFM is still not…

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June 2020

WFM Essentials

June 16 - June 18
Sydney Sydney, NSW Australia + Google Map

Industry leaders agree that workforce management is an essential component in an efficient, productive team however WFM is still not…

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